C-LAB guarantees total confidentiality and privacy of the data entered into your account, including your personal information.
1. Use of personal data
C-LAB may collect various personal data from customers, such as name, phone number, email address, and location data. We may ask you to provide information necessary for creating an account, such as your email address, phone number, product information, date of acquisition, billing data, and payment method. We may collect system and application data from your devices, including device name, system and application versions, device versions, device identification numbers, geographic location data of your device, your service provider’s network identifier, how you use your applications, and the IP address you use to access the Internet. We may also collect log information, such as the time and duration of your use of our services, search queries you enter through our services, and any information stored in cookies set on your devices. We may receive information about you from public or commercially available sources, as permitted by law.
2. Use of personal data
C-LAB may use your personal data only for the following purposes:
a) Providing products or services, activating or verifying your products or services, making changes to your request, and providing technical assistance.
b) Contacting you, sending you information about products and services that may interest you if you have given consent, or providing you with direct marketing information with your express consent.
c) Billing or for anonymized statistical purposes.
d) Ensuring the quality and safety of the provided service.
3. Disclosure of personal data
3.1 C-LAB does not sell your personal data to third parties. However, C-LAB may disclose your personal data in the following situations:
a) With the explicit and informed consent of data subjects, C-LAB may share your personal data with third parties indicated by you and in the manner you choose.
b) Disclosure of your personal data as required by binding legal requirements or when reasonably necessary: C-LAB may disclose your personal data when required by law, litigation, court actions, or when compelled by government or public authorities.
3.2 C-LAB expressly acknowledges your rights as a data subject:
a) Right to be forgotten: The data subject has the right to request the erasure of data.
b) Right to data portability: The data subject can request that the data provided to a service provider be transferred to another provider, where technically feasible.
c) Right not to be subject to automated decision-making.
4. Automatically collected non-personal information
Our web service automatically collects certain types of non-personal information about the use of our website, which is stored on our servers for internal purposes only, namely to facilitate your visit to our website, improve your online experience, or for purely statistical access purposes.
5. Protection of personal data
of processing, data portability, and objection to the processing of your personal data, which should be exercised through mechanisms provided in C-LAB software or by sending an email to firstname.lastname@example.org.